What does “N/A” mean on my hotel rate shopping dashboards, reports, and alerts?

When you see “NA” it means that our hotel rate shopping technology was unable to retrieve a rate for the particular stay date, hotel, and room type. This is likely because they have sold out online or that they do not have room inventory available on the online travel agency. This could mean that they are protecting their rates from wholesale and GDS/ADS markets because of an event etc.